Your Cart
-
${ item.product_title }$ ${item.price}
We're Here to Help
Get the assistance you need to make the most of your Aorkuler GPS Tracker. From setup guides to troubleshooting, we've got you covered.
How Can We Help You?
Email Support
Get help via email with a response within 24 hours. Send your order info and issue to service@aorkuler.com
Help Center
Browse our comprehensive knowledge base with setup guides, troubleshooting tips, and FAQs.
Response Time
Our team responds to all inquiries within 24 hours, Monday through Friday. We're committed to helping you quickly.
Warranty Claims
Experiencing an issue with your Aorkuler tracker? We offer comprehensive warranty coverage on all our products.
Simply email us at service@aorkuler.com with your order information and a description of the issue. Our team will respond within 24 hours with next steps to get your tracker working perfectly again.
-
Fast Response Replies within 24 hours
-
Easy Process Just email with your order info
-
Full Coverage Comprehensive warranty protection
Popular Resources
Setup Guide
Read our quick guide showing how to set up and use your Aorkuler tracker.
Read the GuideTroubleshooting
Find solutions to common issues and get your tracker working smoothly again.
View TipsProduct Manual
Download the complete user manual for detailed information about your tracker.
Download PDFUpgrade Program
Learn about our upgrade program with up to 45% off for existing customers.
Learn MoreFrequently Asked Questions
How do I set up my Aorkuler tracker?
Setting up your Aorkuler tracker is simple and takes about 5 minutes. Attach the tracker to your dog's collar using the included mounting hardware, then pair it with the handheld controller using one-button pairing. Both devices will automatically sync with GPS satellites. For a detailed walkthrough, check out our setup video guide.
What's the battery life?
Battery life varies based on usage patterns and environmental conditions. Under typical use such as two 1hour walks per day, battery life can last approximately 1 to 2 weeks. With continuous tracking, it can support over 24 hours of operation for a full day outdoors. Quick magnetic charging makes it easy to keep both devices powered between outings.
What's the tracking range?
Aorkuler can track up to 3.5 miles (5.6 km) in open areas. Range may vary based on terrain, obstacles, trees, and environmental conditions. The handheld controller displays the exact distance and direction to your dog.
Is it waterproof?
Yes! The tracker is designed to withstand outdoor conditions including rain, splashes, and muddy adventures. It's perfect for active dogs who love to explore in any weather.
What if my tracker stops working?
If you experience any issues with your tracker, first try the basic troubleshooting steps in our troubleshooting guide. If the issue persists, contact us at service@aorkuler.com with your order information and a description of the problem. Our team will respond within 24 hours.
Can I use it for multiple dogs?
Our Single Dog Kit supports tracking one dog. For two dogs, we recommend purchasing the Dual Dog Kit.If you already own a Single Dog Kit, you may add an extra tracker and pair it with your existing controller. To ensure compatibility and a smooth setup, please contact us at service@aorkuler.com before purchasing.