Thank you for reading this far, Aorkuler can help you take better care of your dog, especially in places where there is no cell phone reception, keeping your kids safer while giving you more peace of mind.
But maybe you have some concerns: "if Aorkuler comes out with more powerful and full-featured products in the future, will my early purchase be less worthwhile?" While your child's safety and your peace of mind are priceless, your money doesn't grow on trees after all.
Therefore, in order to protect your investment, and with the possibility of recyclability and reusability in mind, we are offering this Upgrade Program to existing Aorkuler customers: Existing Aorkuler customers can upgrade to a new product at a discount of up to 45%.
Notes:
1) Aorkuler plans to release new versions of its products every year, customers can use this program to get new hardware upgraded products at a very low price; And the upgrade of software or firmware, Aorkuler will be free for all users.
2) This upgrade program is Only open to users who purchased Aorkuler Dog GPS Tracker products from Aorkuler's official website or the Amazon channel designated by Aorkuler.
3) You can only participate in this program Once per product, for example, if you purchased the first generation of Aorkuler dog GPS tracker, you can upgrade it to the second or third generation of Aorkuler through this program, but you can't use an exchanged product to upgrade another product.
4) Users who have already returned the product or cannot provide proof of purchase (your order number) are not eligible to participate in this program.
5) Prices and specific program discounts for new products will be determined at the time of new product release.
(The following information was updated in September 2024)
The hardware appearance of the product remains unchanged, but its performance has been significantly enhanced, and the controller's interface menu offers more features.
We strongly recommend this upgrade unless you have a specific reason not to.
All customers who purchased Aorkuler through the official website and Amazon is eligible to upgrade.
If you’re satisfied with its performance and our service, we’d be incredibly grateful if you could share your experience on your purchase platform (such as Amazon), third-party review platforms like TrustPilot, or popular social media channels such as Facebook, TikTok or X . Your feedback is extremely important to us and helps others discover the benefits of our product!
Additionally, we periodically select customers who share their experiences to become testers for our upcoming new products, giving them an exclusive opportunity to try our latest innovations for FREE.
learn more about this Exclusive Upgrade Deals for Loyal Customers.
No, you can keep your old product as a backup if it’s still in good working condition.
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(The following information was updated in September 2023)
There is no difference between the two versions in terms of function, user interface and operation. For more information about Pro, please refer to the User Manual.
Any customer who purchased Aorkuler through the official website and Amazon is eligible to upgrade.
Your warranty will be updated and recalculated from the date of the new order.
The after-sales service and warranty are the same for both first-time buyers and upgraded customers. We provide up to 30days of worry-free returns and exchanges.
No. If the old product works fine, you can keep it as a backup kit.
Of course, we are committed to continuously optimizing the experience and performance. You can take advantage of the upgrade program when the next new product is released.
Please contact us via Service@aorkuler.com, thank you!
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