FAQs
Below FAQ are some common concerns of our clients before purchasing the Aorkuler Tracker. You can use ctrl+f(command+f) and type in the keywords of your question to quickly search for related questions.
If you have other questions, please just send it to Service@Aorkuler.com
If you have other questions, please just send it to Service@Aorkuler.com
Aorkuler dog GPS tracker is a new generation of dog GPS tracker, utilizing advanced wireless communication technology and innovative design, mainly geared for use in open environments such as suburbs and rural areas when outdoors.
It can work in places without any cellular signal to better support you and your dog in hiking, camping, backpacking, exploring and other activities together. Of course you can also use it to track children or other objects.
It is worth mentioning that Aorkuler does NOT need to rely on carrier network, no activation, no monthly fee, it also does NOT need a mobile phone to work with, it can be used independently to complete a real full real-time, novel and immersive tracking experience.
Finally, for privacy protection, Aorkuler is the best of all trackers currently.
Most traditional trackers are based on cellular network technology such as 4G/5G, a technology that balances the two major benefits of mature technology and low hardware costs, and is therefore popular with tracker manufacturers.
Since the network coverage of domestic carries is not perfect, it is difficult for such trackers to perform where the cell signal is unstable or even absent.
But the Aorkuler dog GPS tracker can track your dog in real time using radio technology in areas without cellular signal. And dog owners don't have to pay a monthly subscription fee.
The Aorkuler GPS tracker kit consists of controller and tracker, both of them have GPS module and Radio
Communications module. The users can directly use controller to connect to the tracked device.
And because Aorkuler uses an independent communication system to obtain the GPS data of the
tracked item, this is why it can still work without monthly fees and mobile phone signals.
Since the Aorkuler does not rely on cellular signals, you may consider using the Aorkuler if you need to track dog or other important items in areas where cell signal is poor, such as rural areas, out on hikes, etc..
If you need to use the tracker in dense urban areas, indoors or in dense forests, then Aorkuler will not work for you at this time.
The Aorkuler Dog GPS Tracker 2 has significant improvements over the Aorkuler Pro. It features more stable GPS and radio signals, faster GPS positioning, better accuracy, and longer battery life.
GPS drift is a common issue with most tracking systems, but the Aorkuler Dog GPS Tracker 2 significantly reduces this problem. It uses an advanced GPS system combined with intelligent software algorithms to provide more accurate tracking.
The Aorkuler 2 provides 24 hours of continuous real-time tracking. If you take your dog on two 1-hour walks per day, the battery can last up to 15 days.
It’s rated IP67 waterproof, meaning it can be submerged in water up to 1.5 meters deep for about 30 minutes, making it perfect for dogs that love to swim.
No. The Aorkuler 2 does not have a smartphone app. You can monitor your dog’s location directly through the included controller.
Yes. You can easily attach the tracker to your dog’s collar however you prefer. The controller has been upgraded so you no longer need to hold it horizontally to get accurate readings. You can hold it however feels comfortable for you.
Currently Aorkuler does not support this.It only supports one controller to track one dog(one tracker).
The tracker is compact, measuring about 1.73 inches in length, 1.73 inches in width, and 0.74 inches in thickness. It weighs approximately 1.06 ounces.
You can purchase the Aorkuler GPS Tracker 2 on our website or through Amazon.(Coming soon)
Yes. Once you’ve paired the tracker with the controller, it’s ready to go—no further setup is needed. And there are also no hidden costs.
When the controller and the tracker are close, they will be connected via Bluetooth to save power; when the distance between them is beyond the range of Bluetooth connection, it will start GPS satellite search (GPS Updating), and the direction and distance will be displayed after successful GPS positioning. (Bluetooth connection Range is usually ten meters or more). Please watch the this[Video]
It's not currently supported, there are no location on the shell for charging.
Compared to the previous generation of trackers, the Pro adds an external antenna and removes the buckle underneath the controller (changes in the appearance of the controller); it also reduces positioning time and improves the stability of the connection between the tracker and the controller.
The batteries of Aorkuler GPS tracker and controller are built-in and support recharging with the included charging cable, but do not support replacement.
In addition, before using it for the first time, please reboot it by reset button and then charge it.
UPS, USPS, DHL, or other express chosen by our warehouse.
A shipping confirmation email will be sent to you, you could track with it.
Please contact our support team with details via service@aorkuler.com, we will assist you to solve the issue with the express.
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