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Setting up your Aorkuler tracker is simple. Follow these three steps to get started:

1. Turn on both devices: Calibrate the controller’s digital compass and bind the tracker if needed.
2. Get a GPS fix: Place both devices outdoors in an open area with a clear view of the sky. Keep them still and wait for GPS positioning to complete.
3. Attach the tracker: Once positioning is complete, attach the tracker to your dog’s collar using the included mounting hardware.

For a step-by-step walkthrough, watch our setup video guide.

Battery life varies based on usage patterns and environmental conditions. Under typical use such as two 1hour walks per day, battery life can last approximately 1 to 2 weeks. With continuous tracking, it can support over 24 hours of operation for a full day outdoors. Quick magnetic charging makes it easy to keep both devices powered between outings.

Aorkuler can track up to 3.5 miles (5.6 km) in open areas. Range may vary based on terrain, obstacles, trees, and environmental conditions. The handheld controller displays the exact distance and direction to your dog.

Yes! The Aorkuler tracker is rated IP67 for dust and water resistance, making it suitable for outdoor adventures in rain, mud, and wet conditions. However, it is not designed for prolonged underwater use or high-pressure water exposure.

If you experience any issues with your tracker, first try the basic troubleshooting steps in our troubleshooting guide. If the issue persists, contact us at service@aorkuler.com with your order information and a description of the problem. Our team will respond within 24 hours.

Our Single Dog Kit supports tracking one dog. For two dogs, we recommend purchasing the Dual Dog Kit.If you already own a Single Dog Kit, you may add an extra tracker and pair it with your existing controller. To ensure compatibility and a smooth setup, please contact us at service@aorkuler.com before purchasing.

If you need to get started with the Dual Dog Kit, please check out the Quick Start for the Dual Dog Kit.

You normally don't need to re-bind your devices. Binding is only needed during initial setup or when replacing a faulty, lost, or updated device.

1. Initial binding or normal re-binding

• Turn on the controller and tracker.
• When the controller displays “Bind the tracker,” press and hold the round button on the front of the controller to enter the menu, then select Bind.
• When the tracker’s blue light starts flashing, briefly press the ON/OFF button on the tracker you want to bind. If needed, press it several times.
• Wait for the tracker to restart automatically. Binding is complete once it restarts.

2. Replacing a lost or faulty device

If a tracker or controller has been lost or replaced, first remove the previous pairing, then bind the replacement. You don't need the lost or faulty device for this process.

Step 1: Remove the previous pairing

• Turn on the controller and the tracker you want to keep or pair.
• Press and hold the round button on the front of the controller to enter the menu, then select Remove.
• When the tracker's blue light starts flashing, briefly press the ON/OFF button on the tracker. If needed, press it several times.
• Wait for the tracker to restart automatically. The previous pairing has now been removed.

Step 2: Bind the devices

• Press and hold the controller’s round button to enter the menu, then select Bind.
• When the tracker's blue light starts flashing, briefly press the ON/OFF button on the tracker you want to bind. If needed, press it several times.
• Wait for the tracker to restart automatically. The new pairing is complete.

If binding fails repeatedly, please contact our support team for assistance.